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FAQ

 

WHEN WILL MY ORDER SHIP?

MY OIL GEAR makes every effort to ship your order as quickly as possible.  Most orders are shipped within 1-2 business days via USPS Priority Mail or UPS Ground. Occasionally we may choose a different carrier. If you need faster delivery, please contact customer service at (888)982-8185 ext 1.

 

HOW ARE SHIPPING RATES DETERMINED?

Our shipping rates are determined by the weight of your order. We charge $4.99 for the first pound and $1.25 for each additional pound

  

QUESTIONS ABOUT YOUR GREENAIR DIFFUSER?

Greenair offers a one year guarantee on all of their diffusers. If you have any problems, please contact Greenair's Customer Service at (888)548-0040 or customerservice@newgreenair.com

 

HOW DO I SPECIFY THAT I WANT TO PICK UP MY ORDER AT WILLCALL?

Choose WILL CALL as your shipping option. You will receive an email when your order is ready to be picked up.(WILL CALL option is available for Pleasant Grove, UT)

 

ORDERING FROM OUTSIDE OF THE UNITED STATES?

 For orders shipping to outside the United States, please email sales@myoilgear.com

 

 

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